Return Policy
We want you to be completely satisfied with your purchase from our home decor brand. If for any reason you are not, we offer a hassle-free return policy within 10 days of delivery. Please read the following guidelines and procedures for initiating a return:
Eligibility:
Only eligible items in their original condition and packaging are eligible for return.
Personalized or customized items may not be eligible or return unless there is a manufacturing defect or damage.
Clearance or sale items may have limited or no return options.
Return Process:
To in Late a return, please contact our customer support team within 10days of receiving your order.
Provide your order details, including the item(s) you wish to return and the reason for the return.
Our customer support team will guide you through the return process and provide you with a return authorization if applicable.
Please ensure that the item(s) are securely packaged to prevent any damage during return shipping.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or damage.
We recommend using a reliable shipping service with tracking and insurance for return shipments.
Retain the shipping receipt and tracking information until your return has been processed.
Return Inspection and Refunds:
Once we receive your returned item(s), our team will inspect them for eligibility and condition.
If the return is approved, we will initiate the refund process.
Refunds will be processed using the original payment method and may take 4-5 business days to reflect in your account, depending on your bank or payment provider.
Please Note:
Returns that do not comply with the above guidelines may be subject to refusal or restocking fees.
Any promotional discounts or offers applied to the original purchase may be adjusted or deducted from the refund amount.
We reserve the right to make the final decision on return eligibility based on the condition and circumstances of the returned item(s).
If you have any questions or need further assistance regarding our return policy, please don’t hesitate to contact our customer support team. We are here to ensure your satisfaction and provide a seamless return experience for our valued customers in India.