Customer Information
Shipping & Delivery Policy
1. Pan-India Delivery Coverage
Random Studio delivers home decor items across all states and union territories in India through premier courier partners including Delhivery Express, Blue Dart, and DTDC.
2. Free Shipping Threshold
All prepaid orders with a cart value equal to or greater than âš499 qualify for 100% Free Shipping. A nominal shipping charge of âš49 applies on orders below âš499.
3. Dispatch & Transit Timelines
Orders are dispatched from our Sahibabad Industrial Area manufacturing plant within 24 to 48 hours of order confirmation. Standard transit time is 3 to 5 business days for metro cities, and 4 to 7 business days for non-metro locations.
4. Live Tracking
Once dispatched, you will receive a tracking link and SMS with the carrier AWB number. You can also track your order directly on our Order Tracking Page.